Refund policy
Please note that digital licenses if defective then we will first replace it with new License code and if nothing works out then only can be refunded if this is requested via email to mails@megacodes.in within 3 days of the purchase only if license key doesn’t work. No Licenses will be refunded after this period. Software compatibility is entirely a responsibility of the customer to check as we are the license seller, all software is provided by Microsoft and copyright of that company.
Refunds will not be provided for compatibility issues.
The only case in which a valid and working license can be refunded is in case of a duplicated order, not any other.
Defective keycodes will be replaced. Defective codes can only be proven by the company only with an output from Microsoft.
Refund will be processed and credited to source account in 7 working days after we approve a refund request.
Once the digital license keys have been delivered via WhatsApp or email, refunds are not applicable. It’s crucial to acknowledge that once the keys have been dispatched, they are irreversibly transmitted, underscoring the impossibility of retracting them.
Cancellation Policy
Once the order is received it can’t be cancelled.
Return Policy at a Glance
Countries & Policy
- Countries: India
- Returns: Accept returns for both defective and non-defective products
- Exchanges: Accept exchanges
Product condition & Window
- Product Condition: New only
- Window: 3 days
Method & Fees
- Method: By mail
- Return label: Download and print. Free
- Restocking fees: No cost
- Refund processing time: 5 days
Contact Information:
Phone number: +918287507936
Email: mails@megacodes.in
Physical address: wz 103 Todapur, Delhi, DL, 110012, India
Our Policy Pages:
1. Shipping Policy
2. Return and Refund Policy
3. Privacy policy
4. Terms of service
keysmart.in does not take responsibility for any underlying local issues with the computer that could prevent the normal functioning of any software.